Refund Policy

At [Your Website Name], we strive to ensure you have a seamless and satisfactory experience with our online courses and career guidance services. Our refund policy is designed to be fair and transparent. Please read the details below carefully before making a purchase.

1. Refund Eligibility

We offer refunds under the following conditions:

• 7-Day Money-Back Guarantee: If you are not satisfied with your course purchase, you may request a full refund within 7 days from the date成長
• Non-Refundable Courses: Refunds will not be issued for courses where more than 20% of the content has been accessed or completed.
• Technical Issues: If you experience persistent technical issues that prevent access to the course, and our support team cannot resolve the issue within 48 hours, you may be eligible for a refund.
• Free Content: Free resources, webinars, or trial content are non-refundable.

2. Non-Refundable Items

The following are not eligible for refunds:

• Courses purchased during promotional sales or with discount codes, unless otherwise stated.
• One-on-one career guidance sessions or live webinars after they have been conducted.
• Digital downloads, such as PDFs, eBooks, or templates.

3. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team within 7 days of purchase by emailing mycareericu@gmail.com.
• Provide your order number and a brief explanation of why you are requesting a refund.
• Refunds will be processed within 5-7 business days and credited to your original payment method.

4. Exceptions

In special circumstances (e.g., accidental purchases or duplicate orders), we may offer refunds at our discretion. Please reach out to our support team for assistance.

5. Policy Updates

We reserve the right to update this refund policy at any time. Changes will be effective as of the date they are posted on this page. This policy was last updated on June 06, 2025.