FAQs

FAQ

Frequently Asked Questions

Find answers to common questions about our online courses and career guidance services. If you don’t see your question here, feel free to reach out!

General Questions

What does [Your Website Name] offer?
We provide online courses and career guidance for students, with a focus on helping Class 10 students choose the right stream (Science, Commerce, or Arts) and explore career paths. Our platform offers video lessons, live webinars, and one-on-one counseling.
Who are the courses designed for?
Our courses are designed for Class 10 students, their parents, and young learners looking to explore career options and make informed decisions about their future.

Course Enrollment

How do I enroll in a course?
To enroll:
  • Browse our course catalog and select a course.
  • Click “Enroll Now” and complete the payment process.
  • You’ll receive instant access to the course materials via your account dashboard.
Can I access the courses on my mobile device?
Yes! Our platform is fully responsive, and you can access all courses on your smartphone, tablet, or computer. We also recommend downloading our app for a seamless experience (available on iOS and Android).
How long do I have access to a course after enrolling?
You’ll have lifetime access to the course materials once enrolled, including any updates we make to the content.

Career Guidance

How can your career guidance help me choose a stream after Class 10?
We offer personalized counseling, online courses, and resources to help you understand the pros and cons of each stream (Science, Commerce, Arts). Our experts guide you through subjects, career paths, and future opportunities based on your interests and goals.
Do you offer live career counseling sessions?
Yes, we provide live one-on-one sessions with experienced career counselors. You can book a session through our website, and sessions are conducted via Zoom.

Payments and Refunds

What payment methods do you accept?
We accept payments via credit/debit cards, UPI, net banking, and select digital wallets. All transactions are secure and encrypted.
What is your refund policy?
We offer a 7-day money-back guarantee. If you’re not satisfied with a course, you can request a refund within 7 days of purchase, provided you haven’t completed more than 20% of the course. For more details, see our Refund Policy.

Technical Support

What should I do if I face technical issues with a course?
If you encounter any technical issues, please contact our support team at mycareericu@gmai.com. We’ll resolve your issue within 48 hours, or you may be eligible for a refund.

Still have questions? Email us at mycareericu@gmai.com or call us at [Your Phone Number]. We’re here to help!