1. Digital Products (Online Courses and Resources)

Our primary offerings, including online courses, career guidance sessions, and downloadable resources (e.g., PDFs, templates), are delivered digitally. Here’s how it works:

• Instant Access: Upon successful payment, you’ll receive immediate access to your purchased course or resource through your account dashboard.
• Email Confirmation: You’ll receive a confirmation email with your purchase details and a link to access the course within 5 minutes of payment.
• Downloadable Resources: Any downloadable content (e.g., career guides, worksheets) will be available for download directly from the course page or via a link in your confirmation email.
• Access Duration: You’ll have lifetime access to your purchased courses, including future updates, unless otherwise specified.

2. Live Sessions and Webinars

For live career guidance sessions or webinars:

• Scheduling: After booking a session, you’ll receive a confirmation email with the date, time, and Zoom link for the session.
• Reminders: We’ll send a reminder email 24 hours and 1 hour before the session starts.
• Recordings: If the session is recorded, you’ll receive a link to the recording within 48 hours after the session ends, accessible via your account.

3. Physical Products (If Applicable)

While most of our offerings are digital, we may occasionally provide physical products such as printed career guides, certificates, or merchandise. If you’ve ordered a physical item:

• Processing Time: Orders are processed within 2-3 business days after payment confirmation.
• Shipping Time: Delivery within India takes 5-7 business days, depending on your location. International shipping (if available) takes 10-15 business days.
• Shipping Partners: We use trusted courier services like [Courier Service Name] to ensure safe delivery.
• Tracking: You’ll receive a tracking link via email once your order ships.
• Shipping Costs: Shipping fees, if applicable, will be calculated at checkout based on your location.

4. Delivery Issues

We strive to ensure smooth delivery, but if you encounter any issues:

• Digital Products: If you don’t receive access to your course or resource within 15 minutes of purchase, check your spam/junk folder for the confirmation email. If you still face issues, contact us at mycareericu@gmail.com.
• Physical Products: If your order doesn’t arrive within the estimated delivery time or arrives damaged, please reach out to us within 7 days of the expected delivery date. We’ll resolve the issue or provide a replacement.

5. Policy Updates

We may update this Shipping and Delivery Policy from time to time. Changes will be effective as of the date they are posted on this page. This policy was last updated on June 06, 2025.